Here's a neato little service I just found. It's free - because I love sharing helpful things that are free!
Go to www.lucyphone.com
Enter the toll-free number that you want to call. OR if you don't know the number, you can enter the customer name, and Lucy can find the number (of most major companies) for you!
Lucy will call you first then "patch" you through to the company.
Use the company's phone menu just as you normally would. Get put on hold? Press ** and your phone will be disconnected but Lucy will stay on the line.
Once a live agent is on the line, Lucy will call you back immediately and connect you both. Get put on hold again, just press ** again!
Too cool, huh?
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