I had known about this site before, but had forgotten about it - so I'm sharing it with you. Gethuman.com gives you phone numbers for major companies (you can add your minor company if you'd like!), tells you the steps you need to take to get to a live person, the average wait, and the user rating of the experience. Facebook, for example has an average wait of 66 minutes and the user rating is "Horrible"! Eek!
Tuesday, January 25, 2011
How many buttons do you have to press to get to a real live human?
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